The two fees every Malaysian seller pays
There are two charges that apply to essentially every order, and you should build both into your price before anything else: transaction fee and your category commission.
This fee is 3.78% (SST included) of the order value. The fee applies to local and cross-border sellers and is charged on delivered orders. It is deducted automatically from your settlement, and think of it as the cost of taking the payment.
The platform commission is category-based. It varies by product category and by whether you’re selling as a standard Marketplace seller or as a Mall seller, so there is no single “TikTok Shop commission rate” for Malaysia. The only reliable figure is the one tied to your category: open Seller Center and check your category’s current rate before you price. Beauty, FMCG, and Mall listings generally sit at the higher end, but confirm it for your SKUs rather than trusting a range.
So your baseline deduction on a normal order is: 3.78% transaction fee plus your category commission.
What changed in October 2026 – additional fees for opt in promotions
PayLater orders now cost more. From 00:00 on 16 October 2026 (MYT), PayLater orders incur a 4.86% fee (SST included).
This replaces the standard 3.78%. Every other payment method stays at 3.78%.
The tiktok shop fee applies to PayLater payments. You can’t control how a buyer chooses to pay.
So the practical move is to price with a small buffer.
If a meaningful share of your orders come through PayLater, this helps. Otherwise that extra ~1.08% quietly eats your thin-margin SKUs.
Buyer shipping subsidies are ending. From 12 October 2026, 10:00 (UTC+8), buyer shipping fees revert to the standard rate card across Self-Collection (the free-shipping-up-to-2kg deal ends), Standard, Economy (Sea), and Bulky. This isn’t a seller fee, but it changes your economics: higher shipping at checkout dampens conversion and nudges up returns and abandoned carts. Expect it, and lean harder on bundling so the basket justifies the postage.
Campaign-window rates are higher if you opt in. TikTok’s voluntary Bonus Xtra Program (BXP) raises its rate during selected Double Day and Payday windows from 4.5% to 6.5% before SST (4.86% to 7.02% including SST) from 7 October 2026, and only during those campaign windows. October 2026 examples include 7–10 October (Double Day) and 24–25 October (Payday). BXP is optional: you pay the higher rate in exchange for extra exposure during the sale.
The fee most sellers forget: GMV Max ads
Here’s the one that surprises people. Since 15 September 2026, TikTok Shop Malaysia automatically creates a GMV Max campaign for eligible shops and reinvests a percentage of your GMV into ads, around 5% for most sellers and 3% for electronics. Auto-enrollment kicks in for shops above roughly USD 250 in daily GMV whose recent ad investment sits below that rate.
This isn’t a fee TikTok keeps: it’s your money going into your own ads but if you don’t budget for it, it feels like a fee when it shows up. The right response isn’t to fight it; it’s to make sure that spend is working. Check which products it’s promoting, make sure your best-converting SKUs are the ones getting pushed, and treat the 3–5% as a real line in your cost of sale. You can opt out via your Account Manager or a Help Center ticket, but for most sellers the better play is to make it earn.
Watch for per-order platform and service fees
Beyond transaction fee and commission, TikTok has been introducing additional platform and service charges for sellers in several markets. Rather than quote a figure that may already be stale, do this: open your Seller Center fee schedule and look specifically for any flat per-delivered-order charge. Flat per-order fees matter most to low-ticket sellers: a fixed charge on a RM12 item is a far bigger percentage bite than on a RM120 one so if you sell cheap and high-volume, that’s the line to watch, and it’s one more reason to raise your average basket.
A worked example
Say you sell a RM50 product, standard payment, and your category commission is 8%.
- Order value: RM50.00
- Transaction fee (3.78%): −RM1.89
- Commission (8%, example only): −RM4.00
- Ads reinvestment (5% of GMV, if enrolled): −RM2.50
That’s roughly RM8.39, or about 16.8%, gone before product cost, packaging, and your own shipping. On a RM50 item with a RM20 cost of goods, you’re not working with RM30 of margin: you’re working with closer to RM21 before logistics. This is exactly why thin-margin, low-price SKUs struggle on the platform, and why bundling to a higher basket (and pricing with a buffer for PayLater) is the difference between a shop that scales and one that runs to stand still.